Frequently Asked Questions
1. How does Dispo work?
Dispo connects you to exclusive, last-minute beauty and self-care appointments at the best salons and spas. Choose a service and time at the salon/spa of your choice and you’ll get a confirmation within 10 minutes.
2. What services can I book on Dispo?
We currently offer nails, face, and body treatments, carefully curated from top-tier salons and spas in Paris.
3. How is Dispo different from other platforms?
Dispo is exclusively premium. Our salons and spas are handpicked for their exceptional quality, service, and ambiance. By booking through Dispo, you unlock exclusive prices, perks, and access to top-rated experiences.
4. How does Dispo select its partner salons and spas?
Dispo is dedicated to curating only the best beauty and wellness experiences. Each salon and spa in our network is meticulously vetted based on the following criteria:
Exceptional Customer Service: We prioritize salons and spas that offer a warm, personalized welcome and consistently go above and beyond to ensure client satisfaction.
Expertise of Staff: All professionals are highly trained, experienced, and committed to delivering top-notch results.
Premium Product Quality: Only salons and spas using high-quality products and tools make it onto Dispo.
Ambiance and Design: The environment matters. We select salons and spas with thoughtfully designed spaces that elevate the overall experience.
Consistency: Every visit should feel just as exceptional as the last, with no compromise on standards.
By maintaining these strict criteria, we ensure that every appointment booked through Dispo meets the highest expectations.
5. Are appointments refundable?
No, all appointments are non-refundable. This policy ensures access to exclusive deals and the last-minute nature of our bookings.
6. Are there any membership fees?
No, joining Dispo is free. However, only members can access our exclusive deals and curated selection of salons and spas.
7. What happens if my requested time is unavailable?
If your chosen slot isn’t available, we’ll notify you promptly and suggest alternative times or services.
8. Can I cancel or reschedule my booking?
Due to the exclusive and last-minute nature of Dispo appointments, cancellations and rescheduling are not available.
9. How do you select your partner salons and spas?
We vet each partner for their exceptional customer service, expertise, product quality, and design. Only the best salons and spas make it into the Dispo network.
10. What if I have a question or issue with my booking?
Our support team is here to help. Contact us at hello@ledispoclub.com for quick assistance.
How does Dispo pick the salons it works with?
We carefully hand-pick and vet each salon we feature on Dispo to ensure you have the best possible experience.
We choose our salon partners based on the expertise of their staff, quality of their products, their interior aesthetics, and their customer service.
Each salon has to pass the Dispo test in order to be featured.
Still have questions? Contact us at hello@getdispo.com and we’ll be sure to get back to you.